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Terms and Coditions

Welcome to Las Cruces Lights. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. Services Provided

Las Cruces Lights offers professional interior and exterior holiday décor, lighting design, installation, maintenance, takedown, and storage services. Specific services may vary depending on client needs, seasonal availability, and scheduling.

2. Quotes & Estimates

  • All quotes provided are free and non-binding until confirmed by both parties.
  • Prices are based on property details, design choices, and product availability.
  • Estimates may be adjusted if the scope of work changes.

3. Payments & Billing

  • Payment terms will be communicated at booking.
  • A deposit may be required to reserve installation dates.
  • Full payment is due upon completion of installation unless otherwise agreed in writing.
  • Failure to pay may result in removal of installed décor or lighting and/or additional fees.

4. Cancellations & Rescheduling

  • Cancellations must be made at least 7 days prior to the scheduled installation for a full refund of any deposit.
  • Late cancellations may result in forfeiture of deposits.
  • We will make reasonable efforts to reschedule in cases of weather or unforeseen delays.

5. Property Access & Responsibilities

  • Client agrees to provide safe and reasonable access to property, including power sources, roof, or interior access, as needed.
  • We are not responsible for pre-existing property conditions, including old wiring, structural issues, or existing décor damage.
  • Client is responsible for ensuring electrical outlets and circuits can handle the lighting load.

6. Products & Equipment

  • All lighting, décor, and materials provided by Las Cruces Lights remain our property unless purchased outright.
  • Items rented or leased for the season must be returned in good condition after takedown.
  • Any intentional damage or loss caused by the client may result in additional charges.

7. Warranties & Limitations

  • We guarantee professional installation and functional lighting/décor at the time of setup.
  • We provide maintenance throughout the season for issues related to installation or product failure at no extra cost.
  • We are not responsible for outages or damage caused by weather, power supply issues, pets, or interference outside our control.

8. Liability

  • Las Cruces Lights is not liable for any indirect, incidental, or consequential damages.
  • We carry liability insurance for installation work, but clients are encouraged to maintain their own homeowner’s insurance.

9. Website Use

Content on this site, including text, images, designs, and logos, is the property of Las Cruces Lights. You may not copy, redistribute, or use our content for commercial purposes without written permission.

10. Changes to Terms

We may update these Terms & Conditions from time to time. The updated version will be posted on this page with the revised effective date. Continued use of our services after changes constitutes acceptance of the updated Terms & Conditions.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

12. SMS Messaging Program

By opting in, you agree to receive text messages from Las Cruces Lights, including appointment reminders, quote follow-ups, job updates, and promotional offers. Message frequency varies. Message and data rates may apply, depending on your carrier plan. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

You can cancel the SMS service at any time. Just text “STOP” to the number you received messages from. After you send “STOP”, we will send you a confirmation message that you have been unsubscribed, and you will no longer receive SMS messages from us.

If you want to join again, simply sign up as you did the first time, and we will resume sending messages.

If you’re experiencing issues with the program, reply HELP for assistance, or contact us directly at design@lascruceslights.com or +1 575-222-2664.

Carriers are not liable for delayed or undelivered messages.

This SMS program is available to users 18 years of age or older.

If you have any questions regarding privacy, please read our Privacy Policy.

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